Overview
This article shows you how to create promotions and apply them to tickets—whether for single or multi-ticket checkouts. With easy steps for configuring percentage or fixed-amount deals, you'll learn how to boost sales and streamline the customer experience in no time!
Create Promotions
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Please Note:
There is not a settings option to limit how many times a promo can be used for a client
Discounts will be included in the Promotions Summary report (under sales).
Login to your DaySmart Portal
Click More icon at the top of the page
From the dropdown, select Promotions
This may be different if you have customized your icons on your toolbar in User Settings
Click +New Promotions at the top left
Fill out the basic information:
Give the promotion a name
Select the discount the client gets ($ or % and amount)
Choose what the discount can be applied to
You can limit the discount by select items and date/time range
Select your Target Clients
Allow all clients or chose a client category to receive the promotion
Under Advanced options
Select if the promotion can or cannot be combined with other promotions
Choose whether the promotion applies before or after tax
Select if all or certain employees can use the promotion
Promotions are not included in employee access settings at this time
Redeem Promotions
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Please Note:
Promotions cannot be edited once they are attached to a ticket
You cannot remove a promotion from a closed ticket
Even if a promotion has ended and made inactive, any ticket that already has the promo applied will still receive the discount.
If you would like to add the promotion from the Appointment Book or Checkout, just click on the promotion you would like to add. If there's a checkmark, it means it will be applied to the ticket.
Promos can be applied to packages, but not memberships or pre-paid services
Pet ONLY - Promotions can only be applied to grooming appointments.
Multi-ticket Checkout
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During a multi-ticket checkout for 2 tickets that have separate promos, you will receive the following pop up.
If you choose to use both promos in the next screen you will be allowed to choose if you want the second one to apply to all tickets or just the payer’s
