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Tap to Pay: Requirements & Getting Started
Tap to Pay: Requirements & Getting Started
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

Curious about Tap To Pay compatibility and how to get started? Look no further! We'll outline requirements and compatible devices below as well as steps to take your first Tap to Pay payment. If you encounter any issues, please contact us at [email protected] for assistance.

Device Requirements

Apple Device Requirements

Tap to Pay on iPhone (TTPOI) requires an iPhone that meets the following criteria:

  • iPhone XS or newer

  • Running the latest version of iOS & DaySmart app for your device.

  • Location services for the DaySmart app must be enabled.

  • Not be on an active phone call while using TTPOI.

  • Be located within Australia, Canada, France, Germany, Italy, Netherlands, United Kingdom, or United States (not available in Puerto Rico).

Android Device Requirements

Tap to Pay on Android (TTPOA) requires an Android device that meets the following criteria:

  • Running the latest version of Android (Android 11 or above) and the DaySmart app for your device.

  • Location services for the DaySmart app must be enabled.

  • Uses Google Mobile Services and has the Google Play Store app installed.

  • A stable connection to the internet.

  • Contains functioning NFC antenna and chipset.

  • Isn’t rooted and device bootloader is locked and unchanged.

  • Be located within Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Malaysia, Netherlands, Norway, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, or United States.

Supported Android Devices

The devices listed below are confirmed to meet the current hardware and minimum OS requirements. Device and operating system requirements might change in the future due to new security requirements.

  • Google

    • Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 4, Pixel 4 XL

    • Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 7, Pixel 7 Pro, Pixel 8, Pixel 8 Pro

    • Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 5a, Pixel 6a, Pixel 7a

  • Samsung

    • Galaxy A12, Galaxy A13, Galaxy A14

    • Galaxy A21, Galaxy A21s, Galaxy A22, Galaxy A23, Galaxy A24

    • Galaxy A32, Galaxy A33, Galaxy A34

    • Galaxy A41, Galaxy A42

    • Galaxy A51, Galaxy A52, Galaxy A53, Galaxy A54

    • Galaxy A70, Galaxy A70s, Galaxy A71, Galaxy A72, Galaxy A73

    • Galaxy S10, Galaxy S20, Galaxy S21, Galaxy S22, Galaxy S23, Galaxy S24

    • Galaxy Note10, Galaxy Note20

    • Galaxy Tab Active3, Tab Active4 Pro

  • Oppo

    • A16s, A54s, A73, A74, A94, A96

    • Reno5, Reno6, Reno7

    • Find X3, Find X5, Find X6, Find X7

  • OnePlus

    • 6, 6T, 7, 7 Pro, 7T, 7T Pro

    • 8, 8 Pro, 8T, Nord, 9, 9 Pro, 9RT, 9R

    • 10 Pro, 10R

    • Nord CE, Nord 2, Nord CE 2, Nord N10, Nord N20, Nord N200

  • Xiaomi

    • Mi 10T, Mi Note 10

    • Redmi 9, Redmi 9T, Redmi 10, Redmi 11T

    • Redmi Note 9, Redmi Note 10, Redmi Note 11, Redmi Note 12

    • Poco X4, Poco X5, Poco X6

Card Requirements

Tap to Pay on iPhone: Visa, Mastercard, American Express via a physical contactless card or a NFC-based mobile wallet (Apple Pay, Google Pay, and Samsung Pay).

  • Discover is supported in the US only.

  • Interac is supported in Canada only and will only work on transactions up to $250. Transactions higher than $250 will be declined and need to be inserted into a physical terminal to be accepted.

Tap to Pay on Android: Visa, Mastercard, and American Express via a physical contactless card or a NFC-based mobile wallet (Apple Pay, Google Pay, and Samsung Pay).

  • Cards that require a PIN are not supported.

How to use Tap to Pay

  1. Add a client, and products or services (if necessary) to a ticket either from an existing appointment or by clicking on the shopping cart icon at the top of the Appointment Book screen.

    1. Click Checkout if coming from an existing appointment.

  2. Within the Payment Details step in Checkout, tap Credit Card under Add Payment.

  3. Under Process Card With, tap Tap to Pay on [iPhone/Android] which will be the first item in the list.

    Note: On the very first use of Tap to Pay on iPhone, you will be prompted to link your Apple ID with Tap to Pay on iPhone. Follow the account linking steps to proceed with TTPOI.

  4. You will then be prompted to add a tip, if enabled. Have the customer enter in their desired tip amount.

  5. The Tap to Pay screen will be presented.

    1. For Tap to Pay on iPhone: The customer can either hover their card horizontally, or hold their phone or smartwatch near the front or back of the top of your device as indicated on the screen.

    2. For Tap to Pay on Android: The customer can either hover their card horizontally, or hold their phone or smartwatch near the back of your device in the area indicated on the screen.

  6. After a successful transaction, the phone will chime and display Done.

  7. After the transaction is complete, you will be asked if you would like to E-mail, print, or skip the customer receipt.

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